Privacy Policy
This Privacy Policy explains how Lotus Abroad collects, uses, and protects personal data when you use our website and services.
1) What We Collect
We collect information that you choose to provide, plus limited technical data needed to operate the site.
- Contact details (name, email, phone/WhatsApp)
- Message content and consultation details
- Education profile information you share voluntarily
- Device and browser information
- Approximate location (country/region)
- Pages visited and interactions (basic analytics)
2) How We Use Your Data
To respond to your requests, assess eligibility, and deliver guidance for your chosen program route.
To contact you about your request, scheduling, document needs, or follow-ups you opt into.
To keep the website stable, prevent abuse, and improve performance and UX.
3) Calendly Scheduling
When you book a consultation through our embedded Calendly widget, Calendly may process your scheduling details and use cookies/trackers as part of their service. Your booking information is handled according to Calendly’s policies.
4) Sharing and Service Providers
We do not sell your personal data. We may share information with trusted service providers only when necessary to operate the website and deliver the service (for example, scheduling, email delivery, or hosting).
5) Data Retention
We retain personal data only as long as needed for the purposes described in this policy, including to comply with legal obligations, resolve disputes, and enforce agreements.
6) Your Rights
Depending on your location, you may have rights to access, correct, delete, or object to processing of your personal data. To make a request, contact us via the Contact page.
7) Security
We use reasonable administrative and technical safeguards to protect personal data. No method of transmission or storage is 100% secure.
8) Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.